EdgeCare 360 LLC

3485 North Desert Dr, Suite 110

East Point, GA 30344

Phone: (770) 933-5328

Email: admin@edgecare360.com

1. Introduction

At EdgeCare 360, your privacy is important to us. We are committed to protecting the confidentiality and security of the personal, medical, and identifying information you share with us—whether through therapy, psychiatric care, wellness coaching, our website, or any other services we offer.

This Privacy Policy outlines how we collect, use, and safeguard your information across all of our platforms and service offerings.

2. Information We Collect

When you use our services or visit our website, we may collect the following types of information:

Personal Information

Name, address, phone number, email address

Date of birth, insurance information, emergency contacts

Medical and mental health history (collected only during intake and therapy)

Digital Information

IP address and browser type (collected through our website)

Usage data for analytics and improvement

Contact form or appointment booking submissions

3. How We Use Your Information

We use your information to:

• Provide therapy, coaching, psychiatric, or support services

• Process billing and insurance claims

• Communicate with you about appointments and care plans

• Respond to inquiries or service requests

• Improve our website, services, and client experience

• Comply with legal and ethical obligations

We do not sell or share your information with third-party marketers.

4. Confidentiality and HIPAA Compliance

EdgeCare 360 complies with all federal and state confidentiality laws, including the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is only used and disclosed as permitted by law for treatment, payment, and healthcare operations.

All staff are trained in confidentiality procedures, and your records are stored securely in HIPAA-compliant systems.

5. Use of Third-Party Services

• We may use third-party platforms to facilitate:

• Appointment scheduling

• Video therapy sessions (via HIPAA-compliant telehealth software)

• Payment processing

• Email communication

These platforms are contractually obligated to maintain the confidentiality and security of your information.

6. Your Rights

• Ask for corrections to inaccurate information

• Request limits on how your information is shared

• Withdraw consent (except where required by law)

Requests can be made in writing to:

admin@edgecare360.com or mailed to:

EdgeCare 360 LLC

3485 North Desert Dr, Suite 110

East Point, GA 30344

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience. This information is not linked to your personal identity and is only used to analyze traffic and site usage.

You may disable cookies in your browser settings at any time.

8. Data Security

We implement technical, physical, and administrative safeguards to protect your information. This includes encrypted storage, secure communication platforms, and controlled staff access.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or our services. Updates will be posted on our website, and the effective date will be revised accordingly.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

EdgeCare 360 LLC

3485 North Desert Dr, Suite 110

East Point, GA 30344

Phone: (770) 933-5328

Email: admin@edgecare360.com